Help & Support

How to reach us

Answers to common questions about membership, Paperwork, and our data. If you need help with your account, we’re here.

Getting help right now

Email Steve at Gold Monster: greenhorngoldmonster1978@gmail.com. A real person reads every message.

For a quick answer any time, it may already be on the site:

Gold Monster AI answers questions about claims, permits, deadlines, and equipment, and cites where each answer came from. The Oregon Claims Guide covers the whole process end to end, free to read without an account.

There is no phone support; email is the way to reach us.

Frequently asked questions

What is Gold Monster Mining Network?

Gold Monster Mining Network is a resource platform for real-world hardrock and placer miners. What is live today: the Claims Wizard (guided claim paperwork in ten states), Lay Out a Claim (the four GPS corners of a claim, with a printable sketch), My Claims (deadline tracking with the rule behind every date), the Annual Assessment Work tool (BLM Form 3830-004 and the small-miner waiver), the Operations Notice tool (whether your work needs a Forest Service notice of intent or a BLM 3809 notice, and a draft to sign), a library of print-ready forms, the Oregon Claims Guide, the World Mining Atlas, Trips you can plan and send to the people you mine with, and Gold Monster AI. The site keeps working with no signal: the page you have open, the pages this device saved earlier, and an outbox for field records and trips that sends itself when signal returns. The Android app is built. Not open yet: Plans of Operations and the iPhone app, which is in testing through Apple’s TestFlight and not open to the public.

How does membership work?

There is one plan: the Full Access Membership, $39.99 a month, billed to your card each month until you cancel. It unlocks every member tool on the platform, with no per-document charges. Gold Monster AI has a daily message limit so it stays fast for everyone. You can cancel anytime from Settings → Membership & Billing; you keep access through the end of the month you paid for, and partial months are not refunded. Members who bought the one-time Founding Member membership before 2026-09-23 keep exactly what the Founding Member terms (closed offer) promised. See the membership page for the full billing terms.

What is Paperwork and how does the Claims Wizard work?

Paperwork is Gold Monster’s claims and compliance hub. Its centerpiece is the Claims Wizard — a step-by-step interview that assembles the filing packet for a new placer or lode claim in Oregon, Nevada, Idaho, Montana, Arizona, California, Utah, Wyoming, Colorado or Washington: the Notice of Location, the county cover letter, BLM filing instructions, a deadline sheet, and a master checklist, with the fees and dates computed for you. A companion tool prepares the annual Affidavit of Annual Assessment Work (BLM Form 3830-004) and the small-miner fee waiver (3830-002), and the Operations Notice tool drafts a Forest Service notice of intent or a BLM 3809 notice before you work the ground. Full Plans of Operations are on the roadmap and not built yet.

How current is the claims and mapping data?

The Atlas pulls federal mining-claim records from the Bureau of Land Management’s MLRS system and dates each pull on the map. Coverage today is 15 states — Alaska, Arkansas, Arizona, California, Colorado, Idaho, Montana, Nebraska, New Mexico, Nevada, Oregon, South Dakota, Utah, Washington and Wyoming — every claim there that is not closed, plus a recent window of closed claims. Claim boundaries shown are from BLM records, are not survey-accurate, and say nothing about access or land status. Never stake, dig, or make a filing decision from the map alone; cross-check claim status with the agency first.

Can I use Gold Monster tools offline in the field?

Yes, for recording what you do in the field — but not the maps yet. With no signal, no service or in airplane mode, the page you have open keeps working, and what you record is saved on this device and sent by itself when signal returns. That covers the field records in Lay Out a Claim (GPS points, corners and monuments, when you posted the location notice, field notes and the proof-of-labor work log) and the trips you plan or edit.

Other pages open offline only if this device saved them while you were signed in with signal: your dashboard, My Claims with your claims and deadline dates, your drafted filings, Trips and Lay Out a Claim. A drafted filing prints offline if you opened it once with signal. These need signal and are marked with a red circle that says why: Gold Monster AI, joining or billing, adding a claim, searching the federal claim record, saving your profile or settings, and generating, signing or closing a sworn filing. Signing in needs signal too, but if you were signed in when signal dropped you stay signed in. Signing out deletes anything still waiting to send, and it asks first.

Before a trip, open Trips at home with signal. Each trip card says Ready for offline or lists what is still missing under Before you lose signal. Then open once every page and drafted filing you will want in the field. The print-ready forms and sketch sheets in Forms & Templates can also be printed before you leave and filled in by hand.

What does the red Offline dot mean?

The red dot with the word Offline at the top right means this device has no working connection to Gold Monster right now. It is not an error and nothing is broken. The site notices on its own and switches back on its own, so there is nothing to press and no need to reload. If changes are waiting, the label says how many, for example Offline · 1 to send; tap it for a short explanation. When signal returns, the dot turns gold and says Sending, then Back online, then disappears. If a change is turned down, the label says how many were not sent and stays; tap it and press Try again. The same red circle beside a single button means only that one thing needs signal.

Can I download maps for offline use?

Yes, through a trip. Save a trip while you have signal and the map of the ground about ten miles around it is stored on your device, with its Rock types and historic mines. That map then opens with no signal at all, and so does the trip. There is nothing to download or pick first. Away from a saved trip, the World Mining Atlas needs signal for its map layers. Lay Out a Claim records GPS points with no signal.

Is there a phone app?

On Android, yes: the Gold Monster app is built and does everything the website does, plus GPS that keeps recording with the screen off. It is not in the Play Store; members download it from us on the How to get it page once the download is posted. On iPhone, the app is in testing through Apple’s TestFlight and is not open to the public yet, with no date to promise. Until then, the full site works from your iPhone’s Home Screen — here is how.

How do I get started?

Read the Oregon Claims Guide first — it is free and it explains what you are getting into. Then join Gold Monster, set up your profile, and record any claims you already hold in My Claims so every deadline starts computing. If you are staking new ground, the Claims Wizard builds the filing packet; if you already hold recorded claims, the Annual Assessment Work tool handles this year’s paperwork.